Myanmar civil society groups welcomed a commitment by Facebook Chief Executive Mark Zuckerberg to tackle hate speech within 24 hours, as the social media giant fights messages inciting violence, but urged it to deploy more resources in the country.
Zuckerberg said on Tuesday his company would step up efforts to block hate messages in Myanmar as he faced questioning by the US Congress about electoral interference and hate speech on the platform.
In an email, the representatives of several civil society groups in Myanmar hailed the 24-hour timeline as "historic", but said Facebook had failed to set up an effective mechanism in the country for swifter detection and removal of threatening posts.
"This is a historic commitment from Facebook to a 24-hour review time, and one we have been begging for," Yangon-based social media analyst Victoire Rio said on Wednesday.
"It is still unclear how they intend to demonstrate that they are meeting these targets...We will continue to monitor them," said Rio, who was involved in an email exchange between Zuckerberg and civil society groups in Myanmar regarding Facebook's effectiveness in detecting and curbing hate speech.
"What's happening in Myanmar is a terrible tragedy, and we need to do more," Zuckerberg said during a 5-hour joint hearing of the Senate Commerce Committee and Senate Judiciary Committee.
Zuckerberg said Facebook was hiring dozens more Myanmar-language speakers to remove threatening content.